Overview
ListenWell is a free, confidential, peer-led warmline phone service available to Huon Valley residents and all Tasmanians, where lived experience and genuine listening provide the foundation for recovery.
When you call, you’ll connect with a trained peer who understands the importance of listening without judgment.
Our service offers:
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A safe space to share your story.
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Empathy and understanding from someone with lived experience.
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Strategies for coping and navigating challenges.
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Whether you’re looking for someone to talk to, practical coping strategies, or just a listening ear, we’re here to support you.
Our friendly volunteers have lived through their own mental health challenges, so you can be sure that when you pick up the phone, you will connect with someone who understands the importance of sharing stories and being heard.
No callers put on hold or in a queue
We understand a queue can be less than ideal when you want to talk to someone. If the ListenWell team are in a busy period, calls will go to a managed voicemail to leave your preferred contact details. We’ll call back every message as soon as we possibly can.
📌 Where: Available to all Huon Valley residents (phone service)
🌐 Website: www.wellways.org/our-services/helpline
🔗 Social Media: www.facebook.com/Wellwaysau/
📞 Phone: 1300 111 500
📅 When: Monday – Friday, 9:00am – 9:00pm (excluding public holidays)