Applications Close on Monday, 2 November 2026
Do you enjoy keeping information organised, accurate and easy to find? Join our Administration Services team, where you will look after the records that keep Council running. You will also lend a hand at our front counter and on the phones, assisting customers with their enquiries, service requests and payments.
- Fixed Term Full Time – until 30 June 2027
- $72,679 plus 15% Employer Superannuation
The Role
As our Administration Officer, your main focus will be information management, making sure Council’s records are captured, stored and managed correctly. You will also support our customer service team at the front counter and on the phones. Your day will include:
- Processing incoming mail and registering records in line with Council’s information management protocols
- Maintaining our document management system, including retrievals, distribution, storage and security
- Managing record retention and disposal in line with legislative requirements
- Carrying out system administration and maintenance tasks, and periodic audits of existing records, as required
- Supporting and advising staff across Council on good information management practice, as directed
- Providing phone and front counter reception services, including lodgement of customer service requests, and processing incoming cash and credit card transactions
What you’ll bring
What You will Bring:
- Experience in records or information management, including scanning, registering and retrieving records
- Strong attention to detail and a commitment to accuracy
- Proficiency in Microsoft 365 and the ability to learn specialised systems, such as an electronic document and records management system
- The ability to manage competing priorities and work independently
- Clear communication skills and a willingness to help customers when needed
- A positive attitude and the ability to work well in a team
Why you’ll love it here
- Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
- Supportive approach to work/life balance
- Work with a diverse workforce that promotes and supports continuous improvement and innovation
- Supported learning and development culture so you can be the best you at work and home
How to Apply
Ready to join us?
To be considered for this role, your application must include a resume and a short form application (maximum 2 pages) demonstrating your experience in records and information management and your approach to customer service.
Applications that fail to provide a short form application will not be considered.
The preferred candidate will be required to complete pre-employment screening, including a national police check.
For further information on this position contact Sue Brezinscak, Assistant Manager Administration Services, on (03) 6264 0300.