The Dover Medical Centre provides a general practice with two doctors and a practice nurse. It has recently undergone major renovations that include an additional consulting room, new reception area and an improved waiting area for patients.
- Phone: 6298 1222
- Fax: 6298 1010
- Opening hours – Monday to Friday: 8.30am to 5.30pm
Dover Medical Centre is located at 15 Chapman Avenue Dover, inside the Esperance Multi Purpose Health Centre. There is ample parking onsite. A pharmacy is also closely located in the Southgate complex.
Contact Health Direct Australia on 1800 022 222.
- Home visits
- FREE eye testing
- Hospital and nursing home visits
- Full check ups
- Family planning
- Pap smears
- Pregnancy testing
- Shared antenatal care
- Hearing testing
- Respiratory function testing
- Travel medicine and vaccinations
- Childhood immunisations
- Minor surgery, sports medicine, cryotherapy
- Nutritional advice
- Skin checks
- Allied health providers (physiotherapist, diabetic educator, optometrist, Psychologist).
Driver’s exams and other medicals are also available.
Our Practice can help you with:
- Home health assessments
- Chronic disease management
- Diabetes management
- Asthma management
- Nurse led foot care clinics
Personal Information and your Doctor
The Federal Privacy Act
The Federal Privacy Act incorporated 10 National Privacy Principles (NPPS) that set out the rules for the handling of personal information in the private sector.
The 10 NPPS are:
- Transborder Data Flow
- Use and Disclosure
- Date Security
- Sensitive Information
- Data Quality
- Access & Correction
It is necessary for us to collect personal information from you in order to attend to your health needs and for administration purposes.
If you would like more information on the type of personal information and how we hold, collect, use and disclose information, please ask your doctor or the Practice Manager.
TRANSBORDER DATA FLOW
Your privacy is protected nationally by the privacy laws. Cygnet Medical Services will take steps to protect patient privacy if information is to be sent interstate or outside Australia.
USE AND DISCLOSURE
Your personal health information is used or disclosed only for the purposes directly related to your health providers who are involved with your care. There may be some circumstances when information may be disclosed without the patients consent, these include:
- Providing Medicare, Hobart Pathology, Regional Imaging, Private Health providers, with information for billing and rebate purposes.
- By law, doctors are sometimes required to disclose information for the public interest, e.g. Mandatory reporting of communicable diseases.
- It may be necessary to disclose your personal health information to fulfil medical indemnity insurance obligations.
Your details, medical records and consultations within Cygnet Medical Services are kept strictly confidential. Generally, your health information is only accessed by authorised personnel and will not be released without your written permission. Only de‐identified data may be used for research purposes.
Your personal health information is securely stored and only accessed when necessary for your care. Your consent is required when transferring to another practice. Your new doctor will arrange this with you. Your records are held for a minimum of seven (7) years after your last attendance or up to the age of 25 years for your child.
These are how we identify you without using your name, e/g Medicare number. We will limit the use of identifiers assigned to patients by Commonwealth Government agencies to fulfil our obligations to those agencies.
Cygnet Medical Services will give you the opportunity to remain anonymous when requesting a health service, as long as it is lawful and practicable for you to do so.
Your personal health information is sensitive information. This means that generally your consent will be sought to collect health Information that is necessary to make an accurate medical diagnosis, for appropriate treatment and preventative health care.
Cygnet Medical Services will maintain a full, accurate and up‐to‐date health summary. It will not contain any derogatory, prejudicial or irrelevant statements about the patient.
ACCESS & CORRECTION
You have access to the information contained in your personal medical record. You are free to ask the doctor about any aspect of your health care including information in your medical record or request changes to your medical information. You will need to discuss this with the doctor. Information can be provided to you with an up to date summary of your care. You may request access to your personal medical record but your doctor will need to remove any information provided by others on a confidential basis. Your doctor will also need to consider the risk of any physical or mental harm to you or any other person which may result from disclosure of your personal health information. You may be charged an administration fee for the provision of this information. Personal information is accessed only by authorised staff.