Staying safe and informed during an emergency event.

During an emergency, your safety depends on staying informed, making good decisions, and acting on your emergency plan. Use multiple information sources to get the most complete picture of current conditions.

Emergency services

  • Life threatening emergencies: 000 (Police, Fire, Ambulance)
  • Flood/storm assistance: SES 132 500

Official Information and Updates

Current Conditions by Service

Communication and Accessibility Support

Personal Information Networks

  • Family, friends, and neighbours
  • Support workers or service providers
  • Local community groups and networks

If you have communication support needs: Ask someone in your network to monitor official information sources and relay important updates to you. Have backup communication methods ready if your usual method fails.

Key actions during an emergency

1. Stay informed and monitor conditions

Multiple information sources help you make better decisions:

  • TasALERT: Your primary source for official warnings and advice
  • Local observations: What you can see and hear around you
  • Bureau of Meteorology: Local weather forecasts
  • Trusted networks: Information from family, neighbours, and support workers
  • Emergency services: Direct advice from Police, Fire Service, or SES

Information you need:

  • Current conditions in your area
  • Expected changes and timing
  • Road closures and access issues
  • Service disruptions (power, water, communications)

If you have communication support needs:

  • Ask someone in your network to monitor information and relay important updates
  • Use multiple information sources to confirm important decisions
  • Have backup communication methods if your usual method fails

2. Activate your emergency plan

Now is the time to put your emergency plan into action.

For staying at home (shelter-in-place):

  • Move to the safest part of your home
  • Gather your emergency supplies
  • Check on household members and pets
  • Prepare for potential loss of power, water, or communications

For evacuation:

  • Leave early if possible – don’t wait for conditions to worsen
  • Take your emergency kit and essential items
  • Secure your home if time permits
  • Follow your planned evacuation route
  • Let someone know where you’re going

Special considerations:

  • Health needs: Ensure you have medications and medical equipment
  • Mobility needs: Allow extra time for evacuation and moving around safely
  • Communication needs: Bring devices, chargers, and backup communication methods
  • Support needs: Contact support workers or family members who are part of your plan
  • Pets/assistance animals: Follow your animal emergency plan

3. Make decisions based on your situation

Every situation is different. Consider your specific needs and capabilities:

Questions to ask yourself:

  • Is my current location safe for my specific needs?
  • Can I manage my health and support needs where I am?
  • Do I have the supplies and assistance I need?
  • Are my usual support networks available?
  • What are my evacuation options if conditions change?

If you need to make quick decisions:

  • Refer to your written emergency plan
  • Contact your designated emergency contact person
  • Follow official advice from emergency services
  • When in doubt, choose the safer option

If your usual supports aren’t available:

  • Activate backup plans you’ve discussed with your network
  • Contact alternative support people
  • Consider evacuation if you can’t manage safely at home
  • Ask trusted neighbours or community members for assistance

Evacuation guidanace

1. When to evacuate

Evacuate immediately if:

  • Emergency services tell you to leave
  • You are in immediate danger
  • Your home is not safe for your specific needs
  • You cannot access essential supports or services
  • Your planned triggers for evacuation have been reached

Consider evacuating early if:

  • Conditions are deteriorating and may affect your ability to leave safely later
  • You have complex support needs that require specific arrangements
  • Your support network advises you to leave
  • You feel unsafe or unable to cope in your current location

2. Where to go

Your evacuation options, in order of preference:

  1. Family or friends in a safe area who can accommodate your needs
  2. Pre-arranged accommodation (hotel, motel, short-term rental)
  3. Other safe location you’ve identified in your planning
  4. Evacuation Centre (if activated)


Evacuation centres:

  • In the event of a major emergency, Huon Valley Council may open an evacuation centre
  • Primary evacuation centre: Huon Valley PCYC Building located in the Huonville Recreation Grounds
  • Once an evacuation centre has been activated, the location and other details will be promoted via TasALERT, Council website, social media and ABC Local Radio
  • Pet accommodation: Cats, dogs and small domestic pets may be accommodated at the Huonville Recreation Ground
  • Large animals: Council may also open a Large Animal Refuge at the Ranelagh Recreation Grounds for horses and livestock that have nowhere else to go
  • Important: Pets and livestock are not always allowed at evacuation centres, so you need to consider what you will do with the animals in your care in your emergency plan – evacuation centres should be your last option for animals
  • Facilities may be basic – bring what you need for comfort and accessibility

For complex support needs:

  • Contact your service providers about alternative accommodation
  • Evacuation centres may not be suitable for all accessibility needs
  • Plan early evacuation to family/friends with accessible homes

3. What to take

Your evacuation options, in order of preference:

  1. Family or friends in a safe area who can accommodate your needs
  2. Pre-arranged accommodation (hotel, motel, short-term rental)
  3. Other safe location you’ve identified in your planning
  4. Evacuation Centre (if activated)


Evacuation centres:

  • In the event of a major emergency, Huon Valley Council may open an evacuation centre
  • Primary evacuation centre: Huon Valley PCYC Building located in the Huonville Recreation Grounds
  • Once an evacuation centre has been activated, the location and other details will be promoted via TasALERT, Council website, social media and ABC Local Radio
  • Pet accommodation: Cats, dogs and small domestic pets may be accommodated at the Huonville Recreation Ground
  • Large animals: Council may also open a Large Animal Refuge at the Ranelagh Recreation Grounds for horses and livestock that have nowhere else to go
  • Important: Pets and livestock are not always allowed at evacuation centres, so you need to consider what you will do with the animals in your care in your emergency plan – evacuation centres should be your last option for animals
  • Facilities may be basic – bring what you need for comfort and accessibility

For complex support needs:

  • Contact your service providers about alternative accommodation
  • Evacuation centres may not be suitable for all accessibility needs
  • Plan early evacuation to family/friends with accessible homes

4. Nearby safer places (A place of last resort)

⚠️ Important: Nearby Safer Places are NOT evacuation centres and should only be used as an absolute last resort during bushfire emergencies.

What are Nearby Safer Places?

  • Locations assessed by Tasmania Fire Service where people should be able to survive a bushfire attack
  • Places to go only if your bushfire plan has failed and you have no other options
  • Not available in all communities – some areas have no suitable locations

Critical limitations:

  • No facilities or services – no toilets, water, food, or shelter
  • No emergency service support – you may be completely alone
  • No guaranteed access – vehicles, pets, and livestock may not be able to enter
  • Basic survival only – designed for surviving the fire, not comfort or accessibility

What to expect at a Nearby Safer Place:

  • You may need to actively move around the site to avoid radiant heat
  • If it’s a building, you may not be able to get inside – you might need to shelter behind it
  • Expect heavy smoke, falling ash and embers, intense heat, and loud noise
  • Visibility and breathing may be severely impacted
  • You could be there for hours without support

The better option: Prepare and leave early

  • Develop a bushfire plan before fire season
  • Identify multiple evacuation destinations
  • Leave early when conditions deteriorate
  • Don’t wait until Nearby Safer Places become your only option

For more information:

Stay connected and support others

Look out for your community:

  • Check on neighbours, especially those who may need extra support
  • Share accurate information from official sources
  • Offer help to others if you’re able to do so safely
  • Report people who may need assistance to emergency services

Take care of your wellbeing:

  • Emergencies can be stressful – it’s normal to feel anxious or upset
  • Stay connected with your support network
  • Seek help if you’re struggling to cope
  • Focus on actions you can control