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Community Communications Survey 2019


We are undertaking a Community Communications Survey to understand and improve the way we provide information and engage with our community.

As identified in our Community Engagement Framework, understanding our community and having our community understand Council is essential to delivering services that respond to the needs of our community and assists us to achieve our goals.

Your feedback will help shape the development our new Communications Strategy, which was one of the goals in our Annual Plan 2019–2020.

The Strategy will take into account:

  • What our community looks like (demographic information)
  • What kinds of things people want to hear about from Council
  • How people want to find out information and communicate with Council 
  • The resources Council has for sharing information and engaging with the community  

Council is committed to improving its communication with all community members, and is grateful for your help in making this happen.

Update January 2020

Council is analysing the feedback from the Community Communications Survey and a draft report and survey results will be presented to Council in February. 

Following this a Draft Communications Strategy will be developed and further community engagement will take place.

Community Communications Survey icon

Key Dates

  • 1/11/2019 Submissions open
  • 4/12/2019 Submissions closed
  • 4/2/2020 Council workshop
  • 17/6/2020 Draft strategy to Council Meeting
  • 1/7/2020 Community Engagement opens
  • 30/9/2020 Strategy presented to Council for endorsement

Project Cycle

  1. Submissions
  2. Review process
  3. Community engagement
  4. Review process
  5. Final endorsment