Cygnet Medical Services

Cygnet Medical Services provides a general practice with three doctors and a practice nurse.

CMS offers a wide array of information and services, is easily accessible and has a philosophy to provide thoughtful medical care to families by keeping up-to-date with medical innovations and bringing you efficient personal services.

  • Phone: 6295 1333
  • Fax: 6295 1233
  • Opening hours – Monday to Friday: 8.00am to 6.00pm

Location

Cygnet Medical Services is located at 14 George Street Cygnet between Golden Valley Road and Frederick Street. A pharmacy is also closely located around the corner in Mary Street.

Appointments

New patients welcome. Appointments can be made from 8.30am

After-hours service

Contact Health Direct Australia on 1800 022 222.

Cygnet Medical Centre 6 November 2012AGPAL accredited gp symbol
Cygnet Medical Services development has been made possible by funding from the Commonwealth Government Health and Hospitals Fund and the Huon Valley Council.

Services available include

  • Home visits
  • Hospital and nursing home visits
  • Full check-ups
  • Family planning
  • Pap smears
  • Pregnancy testing
  • Shared antenatal care
  • ECGs
  • Hearing testing
  • Respiratory function testing
  • Counselling
  • Travel medicine and vaccinations
  • Childhood immunizations
  • Minor surgery, sports medicine, cryotherapy
  • Nutritional advice
  • Skin checks
  • Allied health providers (physiotherapist, diabetic educator, optometrist, Psychologist).

 

Driver exams and other medicals are also available.

Our practice nurse can help you with:

  • Home health assessments
  • Chronic disease management
  • Diabetes management
  • Asthma management
  • Foot care clinics

Your Privacy is important to us

Personal Information and your Doctor

The Federal Privacy Act

The Federal Privacy Act incorporated 10 National Privacy Principles (NPPS) that set out the rules for the handling of personal information in the private sector.

The 10 NPPS are:

  1. Collection
  2. Openness
  3. Transborder Data Flow
  4. Use and Disclosure
  5. Date Security
  6. Identifiers
  7. Anonymity
  8. Sensitive Information
  9. Data Quality
  10. Access & Correction

COLLECTING INFORMATION

It is necessary for us to collect personal information from you in order to attend to your health needs and for administration purposes.

OPENESS

If you would like more information on the type of personal information and how we hold, collect, use and disclose information, please ask your doctor or the Practice Manager.

TRANSBORDER DATA FLOW

Your privacy is protected nationally by the privacy laws. Cygnet Medical Services will take steps to protect patient privacy if information is to be sent interstate or outside Australia.

USE AND DISCLOSURE

Your personal health information is used or disclosed only for the purposes directly related to your health providers who are involved with your care. There may be some circumstances when information may be disclosed without the patients consent, these include:

  • Emergencies
  • Providing Medicare, Hobart Pathology, Regional Imaging, Private Health providers, with information for billing and rebate purposes.
  • By law, doctors are sometimes required to disclose information for the public interest, e.g. Mandatory reporting of communicable diseases.
  • It may be necessary to disclose your personal health information to fulfil medical indemnity insurance obligations.

Your details, medical records and consultations within Cygnet Medical Services are kept strictly confidential. Generally, your health information is only accessed by authorised personnel and will not be released without your written permission. Only de‐identified data may be used for research purposes.

DATA SECURITY

Your personal health information is securely stored and only accessed when necessary for your care. Your consent is required when transferring to another practice. Your new doctor will arrange this with you. Your records are held for a minimum of seven (7) years after your last attendance or up to the age of 25 years for your child.

IDENTIFIERS

These are how we identify you without using your name, e/g Medicare number. We will limit the use of identifiers assigned to patients by Commonwealth Government agencies to fulfil our obligations to those agencies.

ANONYMITY

Cygnet Medical Services will give you the opportunity to remain anonymous when requesting a health service, as long as it is lawful and practicable for you to do so.

SENSITIVE INFORMATION

Your personal health information is sensitive information. This means that generally your consent will be sought to collect health Information that is necessary to make an accurate medical diagnosis, for appropriate treatment and preventative health care.

DATA QUALITY

Cygnet Medical Services will maintain a full, accurate and up‐to‐date health summary. It will not contain any derogatory, prejudicial or irrelevant statements about the patient.

ACCESS & CORRECTION

You have access to the information contained in your personal medical record. You are free to ask the doctor about any aspect of your health care including information in your medical record or request changes to your medical information. You will need to discuss this with the doctor. Information can be provided to you with an up to date summary of your care. You may request access to your personal medical record but your doctor will need to remove any information provided by others on a confidential basis. Your doctor will also need to consider the risk of any physical or mental harm to you or any other person which may result from disclosure of your personal health information. You may be charged an administration fee for the provision of this information. Personal information is accessed only by authorised staff.