Huon Valley Council, Tasmania
Huon Valley Council, Tasmania

Aged Care Services - FAQ

RH Old Man Important information concerning the interpretations of legislation and other policies contained in this page. It is recommended that the Disclaimer be read in conjunction with the information provided.

 

 

 

 

 

Aged Care Services

Within the Huon Valley Council municipal area there are a range of home and community-based services, and recreational services, which help people to live in their communities for as long as they are able and choose to do so.

The delivery of aged care services varies for each Tasmanian council. Most services are not funded by councils but by the state and federal governments. This differs from mainland councils whose service level is different.

For each aged care service, private service providers are also available as an alternative to using the services listed below. These can be found in the yellow pages under various headings.

These services are available through a variety of providers, including:

  • Community health centres funded by the Department of Health and Human Services Tasmania;
  • Services funded under the Joint Commonwealth/State Home and Community Care (HACC) Program;
  • The Commonwealth funded Veterans' Home Care; voluntary support services; private agencies.

 

For Detailed information on services:

  • Phone your local Commonwealth Carelink Centre on freecall 1800 052 222;
  • Visit the HACC website at www.dhhs.tas.gov.au/hacc
  • Contact the Huon Valley Council on 6264 0300.

 

FREQUENTLY ASKED QUESTIONS

  1. What is Home and Community Care?
  2. What is home help/domestic assistance?
  3. What is home maintenance and modification?
  4. What is personal care?
  5. What is Community Nursing?
  6. What is Allied Health?
  7. What is Respite?
  8. What is Social Support?
  9. Is there Meals on Wheels in my area?
  10. Are there any Senior Citizen groups in my area?
  11. What leisure activities are available?
  12. Am I eligible for a Seniors Card?
  13. How do I apply for Residential Aged Care?
  14. What other aged services are available?

 1. What is Home and Community Care?

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The Home and Community Care (HACC) Program is a joint Commonwealth/State funded program that offers a range of services that provide community care to frail aged and younger people with disabilities and their carers. The program supports people to maintain their independence in their home and in their community, rather than being prematurely admitted to long-term residential care.

Services provided include: home help, home maintenance and modification, personal care, community nursing, allied health services, in-home and centre-based respite, social support, transport, food services, advocacy and information.

There is a minimal fee schedule for HACC services with a waiver system in place for those who are unable to pay.

People do not need a referral to contact a HACC funded service.

For information on individual HACC services in your municipal area, call your local Commonwealth Carelink Centre on Freecall 1800 052 222. 

Huon Community Health Centre - 6264 8850

       TasCarepoint - 1300 769 699

 2. What is home help/domestic assistance?

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Home help/domestic assistance describes housekeeping tasks such as laundry, cleaning and vacuuming. {General}

For further information, contact the Huon Community Health Centre on 6264 8850

      TasCarepoint - 1300 769 699

 3. What is home maintenance and modification?

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Home maintenance and modification includes garden clean-ups, minor repairs and general household maintenance, the most important being those that affect safety and security. Tasks may include the installation of equipment such as rails, wheelchair ramps and smoke detectors, and jobs such as cleaning gutters, changing light globes and tap washers, and repairing door locks. In general the person receiving the service supplies any materials needed, and the labour is provided at a discounted rate.
 
For more information, contact the Huon Community Health Centre on 6264 8850

 TasCarepoint - 1300 769 699

 4. What is personal care?

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Personal care provides assistance with showering, bathing, dressing, toileting and other personal tasks.
 
For more information, contact the Huon Community Health Centre on 6264 8850

 TasCarepoint - 1300 769 699

 5. What is Community Nursing?

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Community nurses provide professional care, including administration of medication, changing dressings, wound monitoring and pain management, to clients in their own homes.
 
For more information, contact the Huon Community Health Centre on 6264 8850

 

 6. What is Allied Health?

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Allied health services include physiotherapy, occupational therapy, podiatry, speech therapy, nutritional advice, continence services and social work. 
 
For more information, contact the Huon Community Health Centre on 6264 8850

 

 7. What is Respite?

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Respite services help carers to take breaks from their care role. Respite can occur in the client's own home, at a day centre, in the wider community (eg outings) or in a residential aged care facility. Flexible dementia- specific respite is also provided for carers of people with dementia and challenging behaviour. {General}
 
For more information, contact the Commonwealth Carer Respite Centre on 1800 059 059

 

 8. What is Social Support?

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Social support, usually provided by volunteers, can include assistance with shopping, taking people to medical appointments, befriending lonely or housebound people, assistance with gardening or telephone support services.
 
For more information, contact the Huon Community Health Centre on 6264 8850

 

 9. Is there Meals on Wheels in my area?

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A national network of Meals on Wheels services operates throughout Australia to cater to the needs of the frail, aged, younger people with disabilities and their carers. It is a voluntary organisation, partially funded by the State and Commonwealth governments, that delivers a three course midday meal usually Monday to Friday, at a subsidised price. Frozen weekend meals and meals for special dietary requirements are also available.
 
If you would like to start receiving Meals on Wheels you can be recommended by your doctor, other health care professional, family or friends, or you can contact the organisation directly. The Meals on Wheels can be contacted on (03) 6228 4546.
 
For more information please contact Meals on Wheels in:

Huon Valley: 6264 1964

Cygnet: 0400 072 336

Geeveston: 6297 1347

Dover: 6298 1599

 

 10. Are there any senior citizen groups in my area?

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Various senior citizen and social clubs operate throughout Tasmania and offer a wide variety of activities and outings on a regular basis.
 
For more information, contact one of the following groups in your area:

U3A Geeveston - 6297 1616

Dover Senior Citizens: 6298 1317

 

 11. What leisure activities are available?

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With our culture placing more emphasis on health and fitness, many centres have developed programs of moderate physical activity specifically designed for older or special needs groups.
 
Council also produces the Council and Community Information Diectory which lists local sporting, recreational and social clubs.
 
For a copy call the Council on 6264 0300.

 

 12. Am I eligible for a seniors Card?

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In Tasmania, seniors cards are available to people over the age of 60 who are in paid employment for no more than 20 hours per week. The Seniors Card entitles its holder to various business and government discounts.
 
For more information of the benefits of a Seniors Card and for an application form visit: www.seniors.tas.gov.au or contact the Tasmanian Government department of Health and Human Services on Free Call 1300 135 513 (8.30am to 5pm, Monday to Friday).

 

 13. How do I apply for residential aged care?

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Two types of residential care are available in Australia - low level (hostel) services, and high level (nursing home) services.

In a hostel you are still able to live independently but receive assistance with meals and laundry, and personal tasks such as washing and dressing. Community Aged Care Packages (CACP) can also provide this level of assistance in people's own homes. A nursing home provides 24 hour care by nursing staff and includes all of the previously mentioned services.

To be eligible for CACPs or residential aged care, an individual needs to be assessed by an Aged Care Assessment Team (ACAT). The easiest method of arranging an assessment, which is free of charge, is to talk to you doctor who will refer you to the nearest assessment team. The ACAT will discuss the outcome of your assessment and give you details regarding available places in residential care. For information about residential aged care homes in your area, call your local Commonwealth Carelink Centre on 1800 052 222.

In the Huon Valley, aged care is provided at:

Esperance Multi Purpose Health Centre: 6264 7100

Huon Eldercare: 6264 7100

 

 14. What other aged services are available?

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In addition to the services already discussed in the previous questions, there are further home and community services for frail older people and those with disabilities, and their carers. These range from counselling to carer support and palliative care.

Commonwealth Carelink Centres hold contact/eligibility/cost information on these services and can also link you to a wide range of other organisations such as the Tasmanian Deaf Society, Paraquad Association of Tasmania, the Dementia and Alzheimer's Association, the Commonwealth Carer Resource Centre or the Commonwealth Carer Respite Centre, all of which can provide you with information pertinent to their specific fields.

Your local Commonwealth Carelink Centre can be called on Freecall 1800 052 222.

 

USEFUL LINKS

http://www.agedcare.com.au/

http://www.aboutseniors.com.au/

http://www.dhhs.tas.gov.au/

http://www.tas.gov.au/

 

NATIONAL HELPLINES

Aged Care Information Line - 1800 200 422

Commonwealth Carer Resource Centres - 1800 242 636

Commonwealth Carer Respite Centres - 1800 059 059

Commonwealth Carelink Centres - 1800 052 222

National Continence Help Line - 1800 003 066

National Dementia Helpline - 1800 100 500

National Disability Abuse and Neglect Hotline - 1800 880 052

Telstra Disability Enquiries Hotline - 1800 068 424 (voice) or 1800 808 981 (text only)

TasCarepoint - 1300 769 699

HELPLINES IN TASMANIA

Statewide Cancer Helpline - 13 1120

Tasmanian Elder Abuse Helpline - 1800 441 169 (freecall) - (03) 6237 0047 (mobile & interstate) - Monday to Friday 9am to 4pm

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